Customer Service & FAQs

Shipping & Delivery

Bustin Boards uses the best carriers in the business to make sure your order gets to you on time. From the secure checkout page you'll see your item description, price and shipping time.

Shipping Time - What You Need To Know

- All Orders by Noon EST Monday-Friday will ship same day GUARANTEED!

- The 'Ships' time is an estimate of when the item will leave our warehouse. For example, if an item displays "Ships: Within 24 hours," the item will leave our warehouse within 24 hours after you place your order. While we work hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer ship times. If for some reason we cannot fulfill our Same-Day Shipping Guarantee we'll contact you right away!

Shipping Methods

Once the item leaves our warehouse, the Shipping Method you choose on the Checkout page determines how quickly your shipped item delivers to your doorstep. You can choose a different Shipping Method for each item on your order.

  • Shipping Methods:
    • Guaranteed Standard Shipping → Delivers within 5 business days depending on the map at the top of this page.
    • Guaranteed 2 Day Shipping → Delivers within 2 business days anywhere in the continental USA.
    • Guaranteed 2-3 Business Day Shipping → Delivers within 2-3 business days anywhere in the continental USA.
    • Guaranteed Next Day Shipping → Delivers within 1 business day anywhere in the continental USA.
    • Guaranteed Next Day Shipping, before noon → Delivers before noon the day after the product is available anywhere in the continental USA.

Privacy & Security
Bustin Boards makes no warranty, representation or guarantee regarding the safety or suitability of its products for any given purpose; nor does Bustin Boards LLC assume any liability arising from the use or application of any of its products and specifically disclaims any and all consequential and incidental damages. Purchasers and users assume all risk, responsibility, and liability for use of these products, including any resulting loss or damage to persons or property. The purchaser or user assumes the responsibility for knowing and obeying all traffic laws and regulations in their city, county, state, or country. Please be safe and wear a helmet and protective gear.
Returns & Replacements
Bustin Boards we are known for our customer service so Returns and Replacements are no exceptions. If you're not stoked about your board, trucks, wheels or anything else you order from us, we'll be glad to accept a return or exchange.

Here is what you need to know:
- Any returns must be made within 30 days of the order date.
- All items must be NEW and unridden and in their original state (Box / Labels/ Etc)
- All canceled CUSTOM boards are subject to a $9 dollar fee
- If your item was purchased with our FREE SHIPPING promo, your refunded amount will the total value of your order minus our shipping cost.

How to make a return:
- Send an email to
- Include your NAME, ORDER NUMBER, PRODUCT NAME and why you want a refund or exchange.
- We'll send you an email with exact instructions for returning and an RMA number to use.

When your return arrives at our warehouse, we'll check the contents and either issue a refund or exchange depending on what you requested.
Questions about our return/exchange policies? Call or email, we're happy to help!
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