Email Us: firstname.lastname@example.org
1-855-NYC-PUSH (Toll Free)
1-718-247-9926 (International Customers)
Main Number Extensions:
Ext. 1 - BustinBoards.com Customer Service
Ext. 2 - Longboard Loft Store, Lower East Side Manhattan (new)
Ext. 3 - Flagship Bustin Store, Brooklyn
Ext. 4 - Store Directions (both stores)
Ext. 5 - Wholesale Sales/Company Headquarters
Hours of Operation:
Bustin Online Sales Support
Monday - Friday
9AM - 5PM EST
Longboard Loft Store - Lower East Side Manhattan (new)
Everyday 12PM - 8PM EST
132 Allen Street, New York, NY 10002
Flagship Bustin Store - Brooklyn
Wed - Sun 10AM - 6PM EST340 Grand Street, Brooklyn, NY 11211
Frequently Asked Questions
1. When will my order ship?!?
The current lead time is posted at the top of the Build-A-Board page. This will tell you how many days it will take to produce and ship your board and give you an estimated ship date. Please note that the production time varies depending on how busy we are. The lead time given when you order is the lead time you can expect. We print all of our boards by hand get them out the door as quickly as possible.
2. Do you guys ship Internationally?
Yes! It's usually about $70-80 to ship anywhere in the world, but rates vary slightly depending on specific items and countries.
3. My order status says "pending." Is everything okay?
Yes, everything is fine. Our shopping cart software sets the default status of an order as "pending." An email with tracking information will be sent once your board ships.
4. Do you guys offer full custom graphics?
Unfortunately not. Our screen printing process is very complex and it is not possible for us to setup the system for customer submitted graphics.
5. Will my board come fully assembled?
Most likely yes. Unless otherwise instructed by you, we'll assemble all products that are ordered together.
Still have questions? Send them through and we'll get right back to you!
Disclaimer of Liability
Bustin Boards LLC makes no warranty, representation or guarantee regarding the safety or suitability of its products for any given purpose; nor does Bustin Boards LLC assume any liability arising from the use or application of any of its products and specifically disclaims any and all consequential and incidental damages. Purchasers and users assume all risk, responsibility and liability for use of these products, including any resulting loss or damage to persons or property. The purchaser or user assumes the responsibility for knowing and obeying all traffic laws and regulations in their city, county, state, or country. Please be safe and wear a helmet and protective gear.